Ntc11 takes the protection of our members' personal data very seriously. This Privacy Policy transparently explains how we collect, use, store, and protect your information at all times.
Every layer of the ntc11 platform is built with data security as a priority — not merely for compliance, but as a genuine responsibility to our members.
All data transmitted between your browser and ntc11 servers is protected with industry-standard 256-bit SSL encryption. Your personal and financial information cannot be intercepted in transit.
All member personal data is stored on secure servers with strict access controls. Sensitive information such as passwords is stored in hashed form and cannot be read by anyone, including the ntc11 team itself.
Ntc11 does not sell, rent, or share your personal data with third parties for marketing purposes without your explicit consent. Your data belongs to you — we only use it to deliver the best service to you.
The ntc11 identity verification (KYC) process uses a secure system that complies with international standards. Documents you upload are processed in a fully encrypted environment and are only accessible by authorized verification staff.
You have the full right to access, amend, or request deletion of your personal data held by ntc11 at any time. The request process is simple and can be done through our customer support team.
Ntc11 uses cookies solely to enhance the user experience on our platform. You can manage your cookie settings through your browser at any time, and your preferences will be fully respected.
Ntc11 is committed to protecting your privacy. We only collect data necessary to deliver the best service, comply with legal requirements, and ensure platform security. Your data will never be sold to anyone.
This Privacy Policy ("Policy") describes the personal data collection, use, storage, and protection practices of ntc11 ("we", "Platform"), which operates the ntc11.win website and the ntc11 mobile app in Malaysia.
We understand that your trust is our most valuable asset. We therefore take a transparent and responsible approach in handling every piece of personal data you share with us. This Policy is developed in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and leading international data protection standards.
By using the ntc11 platform, registering as a member, or accessing any section of our website, you agree to the terms set out in this Privacy Policy. If you do not agree, please discontinue use of our platform.
Ntc11 collects various types of personal data depending on how you interact with our platform. The categories of data we collect are as follows:
| Data Category | Example Information | Primary Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, identification card number | KYC verification & account registration |
| Contact Data | Email address, phone number, residential address | Service communication & support |
| Financial Data | Bank account details, transaction history | Deposit & withdrawal processing |
| Technical Data | IP address, device type, browser, cookies | Platform security & improvement |
| Usage Data | Gaming history, betting patterns, login activity | Service improvement & compliance |
| Verification Documents | Passport copy, utility bill, selfie photo | KYC identity verification |
We only collect data that is strictly necessary for the stated purposes. We do not collect information that is irrelevant or excessive to the operational needs of our platform.
The personal data we collect is used solely for legitimate and transparent purposes. The following are the primary ways we use your data:
We will not use your data for any purpose not stated in this Policy without first obtaining your explicit consent.
Ntc11 processes your personal data on the following valid legal bases:
Ntc11 does not sell your personal data to any third party. However, there are limited situations where we may need to share your data:
All third parties that receive your data are required to adhere to data protection standards equal to or stricter than this ntc11 Privacy Policy. We do not share your data for any third-party marketing purposes.
Ntc11 continuously invests in security infrastructure to protect your data from unauthorized access, loss, or misuse. Our key security measures include:
While we take all reasonable precautions, no security system can guarantee absolute protection. You are encouraged to protect your own account by using a strong password and never sharing it with anyone.
Ntc11 retains your personal data only for as long as necessary to fulfil the purpose of collection or to meet applicable legal requirements:
Once the retention period expires, your data will be securely deleted or anonymised in accordance with ntc11's established data deletion procedures.
As an ntc11 member in Malaysia, you have the following rights regarding your personal data that we hold:
Request a copy of all personal data we hold about you.
Update or correct any inaccurate personal data.
Request deletion of your data, subject to legal requirements.
Opt out of data processing for direct marketing purposes at any time.
Receive your data in a machine-readable format for transfer.
Restrict the processing of your data under certain permitted circumstances.
To exercise any of the above rights, please contact the ntc11 customer support team via Live Chat. We will process your request within 14 working days.
Ntc11 uses cookies and similar tracking technologies to improve your experience on our platform. The types of cookies we use include:
You can control and manage cookie settings through your browser settings. Please note that blocking necessary cookies may affect certain features of the ntc11 platform.
The ntc11 platform is intended solely for individuals aged 18 and above. We do not knowingly collect any personal data from individuals under the age of 18.
If we determine that we have collected data from a minor without proper age verification, we will take immediate steps to delete that data and close the account in question. If you have reason to believe a child has registered on our platform, please contact us immediately.
Ntc11 reserves the right to amend this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any material amendments will be communicated to you via:
Your continued use of the ntc11 platform after any amendments take effect will be considered your acceptance of the revised Privacy Policy. We encourage you to review this page periodically.
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by ntc11, please contact us through the following channels:
We are committed to responding to all privacy-related enquiries within 72 hours. For more complex matters involving data rights, the response period is 14 business days. Our team is ready to assist you.